Nottinghamshire Family History Society


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Terms of service

Terms and Conditions of Sale


Payment Options

You can pay for goods and services that you order from this on-line shop by PayPal. Personal cheque drawn in Sterling (United Kingdom currency) on a UK Bank, payable to 'Nottinghamshire Family History Society'. Eurocheque made out in Sterling, payable to 'Nottinghamshire Family History Society'.


Quality of Goods/Fitness for Purpose

We guarantee that all goods are of merchantable quality.


Returns Procedures

If you find that an item is faulty, please send an email to the Shop Manager with details. We will send a replacement or a refund of your payment, whichever you request. If we request you to return the faulty item, we will refund your postage costs, or a credit will be given against further purchases.


Refunds

When we refund a credit card payment, we will credit the amount to your credit card account. When we refund a payment you have made by another method we will cancel/return your payment if goods are unavailable, but if that is not possible we will send you a refund cheque.


Despatch Times

We, that is the Nottinghamshire Family History Society, will endeavour to despatch all goods as soon as possible after receiving your order and payment. If for any reason an item is unavailable, we will notify you immediately and, if possible, offer an alternative.


Shipping Methods and Charges

We will send all items by Royal Mail/Parcelforce using the fastest or most efficient service. If you give a delivery address which is outside the United Kingdom we will use airmail. Shipping charges are calculated according to the weight of the total order and the destination country. This charge is shown when you complete the payment details (including your delivery address) but before you are committed to ordering.


Responsibility for Local Taxes and Duties

You are responsible for any Import Duties levied in the country of the delivery address.


Application of Value Added Tax

Nottinghamshire FHS is not registered for Value Added Tax and no VAT is payable on any items.


Order Chasing Enquiries.

If you have not received your order within a period of time that you consider adequate (depending on your location) please send an email to the Shop Manager with full details of your order.


UK Data Protection Act

If you are joining Notts FHS, your membership details, but not your credit card details, will be stored on a computer database and used for Notts FHS mailings and internal administration purposes. You may ask to receive a copy of this data and to have any errors corrected. The Society is registered under the UK Data Protection Act.


We will not pass your personal details to any other person or organisation.


Security of Credit Card Payment Options

Credit card details which you enter using the PayPal secure server system provided at this website will NOT be transmitted to Notts FHS. You should not attempt to send your credit card details to Notts FHS by any method other than that provided. If you do so, Notts FHS will not be liable for any loss. If you consider your credit card number has been fraudulently used you should contact the issuing bank.


Applicable Law

These terms and conditions, the offer of goods on this website and your order and payment form the basis of a contract under the law of England and Wales.


Retention of Title

All goods that we supply remain our property until you have paid for them in full.

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